The issue of managing cultural diversity is a primary concern for many international organisations. We are interested in learning more about your organizations successes and challenges in fostering cultural diversity in the workplace. Champion, director corporate diversity employee affairs ryder systems, inc. Study the views of various companies regarding the choice and implementation of workplace diversity. This site is like a library, use search box in the widget to get ebook that you want. Successful management of diversity in the workplace diversity training alone is not sufficient for your organizations diversity management plan. Diversity in the workplace presentations on authorstream. Mar 25, 2015 the importance of diversity in the workplace. Economic globalization is one of the driving forces of cultural diversity in the workplace. While you may be great at your job and a wonderful person to spend time with, working with 200 clones of yourself will go downhill pretty fast. More than ever, employers are prioritizing diversity and inclusion initiatives and investing resources into making sure their teams are set up for success.
Deal with diversity issues successfully explore ways of utilising diversity manage diverse teams course outline understand diversity in the workplace the many layers of diversity personality, physical differences, socioeconomic environment and history explore diversity as a potential source of discrimination religious. Pdf the effects of cultural diversity in the workplace. Cultural issues in mergers and acquisitions deloitte. Cultural diversity in the workplace download ebook pdf.
Implementing a combination of preventive measures and reactive steps will ensure that you cover all bases whenever diversity conflict occurs. While there are myriad cultural variations, here are some essential to the workplace. Nov 30, 2017 diversity makes for more creative solutions and helps the bottom line. Examine ourselves as we relate to all forms of diversity. There are some very positive benefits that can be hard from having a more diverse workforce. Your focus and your objectives naturally depend on where the deals greatest value lies. An inclusive work environment requires a clear understanding of both the inherent and acquired diversity within an organization. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. However, cultural competence is not something you can learn by passing a test or taking a class at work. Businesses that fail to foster inclusive workplaces see higher turnover rates than businesses that value a diverse workforce because they foster a hostile work environment. Your employees can also have the opportunity to share their culture with others in an inclusive working environment. Zalis has connected more than 18,000 women in business and created. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. Its illegal for employers to discriminate against employees based on their cultural diversity.
A study of the perceptions of diversity and inclusion. For students who go abroad for education, if they can combine positive culture. Utilizing diversity training to build an inclusive workplace it is impossible for a man to learn what he thinks he already knows. Cultural diversity in the workplace extends beyond national origin and includes many factors pertaining to employees heredity and experience in areas such as religion, language, political views and moral codes. Cultural diversity is crucial to the workplace, but there are challenges to making it a reality in any office setting.
Cultural diversity in the workplace walton, sally on. Cultural diversity is a form of appreciating the differences in individuals. A diverse and inclusive workforce helps businesses avoid employee turnover costs. Mar 19, 2016 continued globalization of hospitality industry and an increasing influx of migrant workers into the hospitality companies make it necessary to effectively manage cultural diversity at workplace in this industry. Looking at how leaders, managers and nonmanagerial employees view diversity. Diversity management, challenges and opportunities in. Highereducated candidates who experienced diversity while at university may feel that a diverse company is more progressive and therefore will want to work there. Explore the required tools for managing workplace diversity. The ability to manage both the group of people and merge them in a single working environment is known as age diversity. How to handle diversity conflicts in the workplace. This is the first part of that series and focuses on four essential skills companies must possess in order to manage diversity in the workplace effectively. Executives pursue mergers, acquisitions, and joint ventures as a means to create value by 1 acquiring.
In some cases it can even use the merger to import the acquirees culture into its own organization. Focusing on diversity and inclusion is not only the smart thing to do for your business, but also the right thing to do for humanity. Teambuilding issues can become more problematic as teams are comprised of people from a mix of these cultural types. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. May 05, 2015 the real reason having a diverse workplace is effective is because it allows employees to be more productive. What are some typical examples of cultural diversity in the. Managing the relationships of a diverse workforce and ensuring that its members communicate and get along with one another is also essential.
The new work environment is defined by understanding, communicating, cooperating, and providing leadership across cultures. Managing diversity in enterprises after mergers and acquisitions. While you may have a staff that is made of people from the same national background, these people can be from many different places around the country, thus making. Instead, like most diversity issues in the workplace, cultural competence requires that you examine your own thoughts and feelings, then work on developing your own cross cultural skills needed to excel in your career and within your. In the field for more than 15 years, and with geographical expertise that covers the u. Some companies may not make cultural diversity a priority. Why workplace diversity is so important, and why its so hard to achieve. The role of organizational culture in mergers and acquisitions. Integrating cultures after a merger bain brief bain. Show full abstract workplace during the last part of the twentieth century, and of the changes needed in current humanresource management practices to accommodate diversity in the workforce. The importance of diversity in the workplace institutional.
Pdf chapter 4 workplace diversity and gender in merger and. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Businesses should prioritize hiring diverse employees because of the many great things associated with it. How identification and job satisfaction combine to predict turnover intention. If crossselling product lines is a key to the merger s success, for example, integrating the salesforce culture will be essential. The modern workforce is made up of people of different genders, ages, ethnicity, religions, and. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Pdf prospects and challenges of workplace diversity in. The personal information you provide will be used and disclosed only for the purpose of this survey and the. In order to answer the research question the author defined the following objectives of the study. How to deal with diversity in the healthcare workplace.
For any organization to perform up to its potential, its important to understand the ways in which. Managing diversity at workplace 161 ignore nor minimize cultural diversity, but rather view it as a resource in designing and developing organizational systems adler, 1980. As an international tax professional, marcela kane has seen firsthand the value of workplace diversity. The flow of ideas that comes in from different minds from unique backgrounds is almost limitless. Moriom ferdousi abstract diversity and diversity management in multicultural workforce is increasingly becoming an important issue for the business in the era of globalization. The impact of cultural diversity on organisational performance may be magnified relative to other sources of diversity. Diversity management is the active and conscious development of a future oriented, value driven strategic, communicative and managerial. The research question of the study is has workplace diversity contributed to organizational success.
The differences can be based on gender, age, sex, ethnicity, sexual orientation, and social status. Developing cultural competence results in an ability to understand, communicate with, and effectively interact with people across cultures, and work with varying cultural beliefs and schedules. Accommodating religious differences in the workplace at the greater rochester diversity council in 2004. She is a wellknown consultant and speaker in the field of global diversity and related topics. Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. Cultural diversity makes our country richer by making it a more interesting place in which to live. The effects of cultural diversity in the workplace. Real life examples of cultural diversity in corporations. Benefits, challenges, and the required managerial tools 2 advantages. An introduction to culture and diversity in the workplace 2. Income it will present itself as part of diversity in the workforce and. The role of organizational culture in mergers and acquisitions published on september 28, 2015 september 28, 2015 73 likes 2 comments.
Diversity in the workplace means that the organization hires employees without any discrimination on the basis of age, race, creed, national origin, religion or sexual orientation. Benefits of diversity in the workplace gender, generation, culture greater consumer market share. Every program needs to take into account the specific culture and. Workplace diversity is a multifaceted concept that continues to evolve as more industries move towards a global marketplace. The value of having a diverse workplace smartrecruiters. Just think how boring a meal would be without chinese, mexican, japanese, italian, german, french or indian food. It affects the productivity and efficiency of the workforce in general. University, diversity inclusion work culture effective work teams organizations today view diversity in the workforce as extending beyond antidiscrimination laws. Part of dealing with diversity in this type of workplace includes. A diverse workforce can seize a larger consumer market segment. How to effectively manage cultural diversity at workplace in. It describes the complex physical, sociological or.
But with benefits necessarily come challenges of working. Cultural diversity in the workplace can shape how employers operate. Achieving cultural diversity can require a nuanced level of understanding of your employees and your surrounding environment. Nov 27, 2012 cultural diversity in the workplace todays workforce is truly mixture of different races, ages, genders, ethnic groups, religions and lifestyles. Diversity is important in the workplace but also can be the catalyst of discrimination. The most insightful cultural observers often are outsiders, because cultural givens are not implicit to them. It is important to understand what diversity is and how to promote and manage the differences between individuals. Benefits and disadvantages of diversity in the workplace.
Managing cultural diversity in the workplace is also the challenge for organizations that want to profit from a competitive advantage in the 21st century economy. Cultural diversity in the workplace human resource. Being able to work effectively with colleagues of different backgrounds, as well as deal appropriately and competently with patients from all walks of life, will help you be a valued health care provider. Every program needs to take into account the specific culture and context of its host organization if it is going to do. Oct 22, 2014 another one of the most common examples of cultural differences in the workplace is how well and how much someone promotes their contributions.
This lesson discusses the definitions of diversity and how the laws protect individuals and groups, as well as the advantages and disadvantages associated with diversity in the workplace. Cultural diversity in the workplace essay uk essays ukessays. The impact of workplace diversity on organisations core. Inside of the office, people need to let go of any biases they may have and just worry about working together. Health care environments attract a diversity of caregivers and patients.
Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and. Workforce diversity means similarities and differences among employees in terms of age, cultural background, physical abilities. Pdf the indispensible nature of diversity management as a. Explain benefits and limitations of workplace diversity. Diversity in the workplace is viewed as a means for organizations to maintain a competitive edge in the global job market by focusing on inclusion and performance. Importance of cultural diversity in the workplace deputy. Federal laws prohibit workplace discrimination in six areas. It is the job of the management of the organisation to fit together different pieces of mosaic in a harmonious, coordinated way and utilizing the abilities and talents of each employee to its maximum. Sep 22, 2015 managing cultural diversity in the workplace september 22, 2015 by umar farooq the characteristics, features, and functions that differentiate one employee to others, is known as work force diversity and managing such things in the organization is known as managing cultural diversity in the work place. Aluko, olabisi onabanjo university, nigeria abstract. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or gender. Diversity management, challenges and opportunities in multicultural organizations patrick a.
Proactive measures alone arent enough to handle diversity conflict in the workplace. Unesco universal declaration on cultural diversity pdf. Josh greenberg workplace diversity refers to the variety of differences between people in an organization. In our diversity, inclusion and intersectionality report 2018 research we found that belonging has a strong correlation to commitment and motivation at the workplace, directly translating to employee retention, pride, and motivation engaged employees are often eager to recommend their organization as a great place to work to their. As the importance of diversity in the organizational context has increased manifold, most organizations would like to research on diversity organizational culture linkage, its effect on diversity openness, and between diversity and performance both at individual and organizational levels. In addition, we will explore methods by which supervisors can utilize handson strategies that welcome and encourage diversity in the.
Cultural diversity is the quality of diverse or different cultures, as opposed to monoculture, the. Cultural issues in mergers and acquisitions leading through transition. Here are ways to foster cultural diversity in the workplace and make sure employees feel accepted. Choosing from the largest group of candidates will ensure youre hiring a diverse and qualified.
In this video, we will define the term cultural diversity. Armed with the results of employee assessments and research data, they must build and implement a customized strategy to maximize the effects of workplace diversity for their particular organization. Workplace diversity should be one of the top things businesses today should address. The top 10 economic facts of diversity in the workplace. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Humility is a basic value for many cultures hispanic culture included, which means that selfpromotion is not particularly appreciated, encouraged or even taught at home. Cultural diversity in the workplace mba knowledge base. Utilizing diversity training to build an inclusive workplace. Managing cultural diversity in the workplace, part 2.
How to handle cultural differences in the workplace. There are different methods and trends adopted to manage the age diversity in the organization. Industrial organizational psychology summer session 1. Implementation of diversity in the workplace policies this can be the overriding challenge to all diversity advocates. Workplace diversity despite having numerous benefits does have its flaws. Workplace diversity and inclusion strategy 201619 11 our commitment to action employee plans we have committed to a range of actions designed to build upon our inclusive workplace culture, retain our diverse workforce for the benefit of performance and productivity and support our people to have long and productive working careers. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. Looking at how leaders, managers and nonmanagerial employees view diversity, it. Why workplace diversity is so important, and why its so. As hp is a global innovative and learning organization, its key resource to manage diversity is cultural synergy. Cultural diversity also makes our country stronger and better able to compete in the new global economy. We are live in an increasingly multicultural society. Contribution of cultural diversity towards development and expansion of any business organization and with special reference to the merger of cadbury and kraft is the basic focus of this essay.
Workplace diversity is taking the hr world by storm. The globalization of economies and the migration has. Jun 06, 2017 a leading provider of diversity and inclusion training tools and the top diversity calendar, diversity resources covers cultural diversity in the workplace in a series of articles. Now let us look at few advantages and disadvantages of diversity in workplace. The equal employment opportunity commission promotes equal opportunity and handles complaints about workplace discrimination. People who work in an office that cherishes cultural diversity can approach conflicts and decisions with a global and holistic mindset. And cultural diversity in the workplace, while valuable, can sometimes lead to challenges if employers arent aware of the key aspects of the culture and how to address them. Effective cross cultural teambuilding is essential to benefiting from the potential advantages of cultural diversity in the workplace, and is one of the top benefits of diversity training in the workplace. Failure to align culture in mergers and acquisitions can lead to the collapse. Impact of workplace diversity society of interdisciplinary. So from other point of view cultural diversity becomes the need for the organizations going globally.
Culture is the set of underlying values that govern, whether overtly or not, the way that people act and behave. Understand the value of diversity and how it relates to the workplace. Regional culture differences in the workplace can present interesting challenges for u. Jan 25, 2020 embracing diversity also cuts down on legal costs.
Cultural diversity is the representation, in one social system, of people with distinctly. Diversity, workplace, cultural mentoring, organisation. This is because it allows a company to bring people from different backgrounds, thus enabling the organization to better understand the different cultures, races or genders that make up the consumer market. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. Recognize the role of stereotypes, assumptions, and other barriers to diversity, and the effect that they can have in the workplace and in our personal lives.
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